CCO Club Leadership Workshop

Join us in Boston! (March 6, 2024)

UpdateAI is pairing up with Gainsight to bring the CCO HaF workshop to Boston, MA.

Join us in Boston! (March 6, 2024)

UpdateAI is pairing up with Gainsight to bring the CCO HaF workshop to Boston, MA.

Join us in Boston! (March 6, 2024)

UpdateAI is pairing up with Gainsight to bring the CCO HaF workshop to Boston, MA.

Join us in Boston

(For Directors, VPs, and CXOs)

Agenda for the day

1:00 PM

Arrival, welcome, team intros

1:45 PM

Launch of team missions

2:00 PM

Small group co-creation

2:30 PM

Technology showcase w/ Gainsight

2:45 PM

Carousel brainstorming

3:15 PM

Technology showcase w/ UpdateAI

3:30 PM

Project plan refinement (small groups)

4:00 PM

Plan pitches

4:45 PM

Voting, learnings, and prizes

5:30 PM

Happy hour @ Stats South Boston

7:00 PM

Event Concludes

Why Join the Workshop?

What's this workshop all about?

Join senior leaders in Customer Success and Customer Marketing to together ideate the greatest frictions in the customer journey and co-create innovative solutions for fun prizes!

Identify Critical CS Frictions.

From onboarding to renewals, your team will break down the CS value chain and identify common challenges.

Ideate Solutions Together.

Work with other CS leaders to come up with creative process and product ideas to bring back to your company.

Pitch to Your Peers.

You'll quickly craft pitches for your ideas and compete for exciting prizes.

Can't make Boston? Join a future CCO Club event.

Join The CCO Club

Ahmed Quadri

Chief Customer Officer

"The most fun and creative thinking I have had with CS peers in a very long time."

Jon Johnson

Principal Consultant

"INCREDIBLE working session with UpdateAI. There are so many buzz words I could use but I’ll just use the word “incredible” again."

Martin Sagendorf

Customer Success Manager

"Attending definitely had a big impact on my career in CS."

CCO Club Leadership Workshop

CCO Club Leadership Workshop

CCO Club Leadership Workshop

Join us in Boston! (March 6, 2024)

UpdateAI is pairing up with Gainsight to bring the CCO HaF workshop to Boston, MA.

Join us in Boston! (March 6, 2024)

UpdateAI is pairing up with Gainsight to bring the CCO HaF workshop to Boston, MA.

Join us in Boston! (March 6, 2024)

UpdateAI is pairing up with Gainsight to bring the CCO HaF workshop to Boston, MA.

(For Directors, VPs, and CXOs)

(For Directors, VPs, and CXOs)

(For Directors, VPs, and CXOs)

Agenda for the day

Agenda for the day

Arrival, welcome, team intros

Arrival, welcome, team intros

Arrival, welcome, team intros

Launch of team missions

Launch of team missions

Launch of team missions

Small group co-creation

Small group co-creation

Small group co-creation

Technology showcase w/ Gainsight

Technology showcase w/ Gainsight

Technology showcase w/ Gainsight

Carousel brainstorming

Carousel brainstorming

Carousel brainstorming

Technology showcase w/ UpdateAI

Technology showcase w/ UpdateAI

Technology showcase w/ UpdateAI

Project plan refinement (small groups)

Project plan refinement (small groups)

Project plan refinement (small groups)

Plan pitches

Plan pitches

Plan pitches

Voting, learnings, and prizes

Voting, learnings, and prizes

Voting, learnings, and prizes

Happy hour @ Stats South Boston

Event Concludes

Event Concludes

Event Concludes

Why Join the Workshop?

Why Join the Workshop?

Why Join the Workshop?

What's this workshop all about?

What's this workshop all about?

Join senior leaders in Customer Success and Customer Marketing to together ideate the greatest frictions in the customer journey and co-create innovative solutions for fun prizes!

Join senior leaders in Customer Success and Customer Marketing to together ideate the greatest frictions in the customer journey and co-create innovative solutions for fun prizes!

Identify Critical CS Frictions.

Identify Critical CS Frictions.

From onboarding to renewals, your team will break down the CS value chain and identify common challenges.

From onboarding to renewals, your team will break down the CS value chain and identify common challenges.

Ideate Solutions Together.

Ideate Solutions Together.

Work with other CS leaders to come up with creative process and product ideas to bring back to your company.

Work with other CS leaders to come up with creative process and product ideas to bring back to your company.

Pitch to Your Peers.

Pitch to Your Peers.

You'll quickly craft pitches for your ideas and compete for exciting prizes.

You'll quickly craft pitches for your ideas and compete for exciting prizes.

Can't make Boston? Join a future CCO Club event.

Can't make Boston? Join a future CCO Club event.

Ahmed Quadri

Jon Johnson

Martin Sagendorf

UpdateAI is pairing up with Gainsight to bring the CCO HaF workshop to Boston, MA.

UpdateAI is pairing up with Gainsight to bring the CCO HaF workshop to Boston, MA.

UpdateAI is pairing up with Gainsight to bring the CCO HaF workshop to Boston, MA.

where?

where?

Artists For Humanity EpiCenter, 100 W 2nd St, Boston, MA 02127, USA

Identifying CS Frictions

Your team will delve into the intricacies of the Customer Success value chain and identify common frictions.

Your team will delve into the intricacies of the Customer Success value chain and identify common frictions.

Pitch to Your Peers.

You'll quickly craft pitches for your ideas and compete for exciting prizes.