12:15 - 12:30 PM
Event Opening
This interactive workshop will delve into the principles of Scaled Customer Success and how it can empower your teams to drive growth and retain customers efficiently, even as your business scales.
The event is being held at a fun and innovative space in East Austin. A network happy hour at a nearby location will follow the event.
There will be ample time for networking and an immersive in-person exercise to help you think about how to empower your teams.
The entire event is completely free thanks to the support of Vitally and UpdateAI.
Ahmed Quadri
Chief Customer Officer
"The most fun and creative thinking I have had with CS peers in a very long time."
Jon Johnson
Principal Consultant
"INCREDIBLE working session with UpdateAI. There are so many buzz words I could use but I’ll just use the word “incredible” again."
Martin Sagendorf
Customer Success Manager
"Attending definitely had a big impact on my career in CS."
The Cathedral, 2403 E 16th St, Austin, TX 78702, United States
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