THE CCO Club Presents
Customer Success & PRoduct MGMT
Executive Workshop

Join us in Downtown San Francisco! (June 6, 2024)

UpdateAI is pairing up with Vitally to bring this leadership event to SF

Join us in Downtown San Francisco! (June 6, 2024)

UpdateAI is pairing up with Vitally to bring this leadership event to SF

Join us in Downtown San Francisco! (June 6, 2024)

UpdateAI is pairing up with Vitally to bring this leadership event to SF

Join us in San Francisco

(For Directors, VPs, and CXOs of Customer Success and Product Management)

Agenda for the day

12:30 PM

Arrival, welcome, team intros

1:30 PM

Launch of your team's (CS + Product) joint mission

2:00 PM

Small group co-creation

2:30 PM

Technology showcase w/ Vitally.io

2:45 PM

Carousel brainstorming

3:15 PM

Technology showcase w/ UpdateAI & Appcues

3:30 PM

Project plan refinement (small groups)

4:00 PM

Plan pitches

4:45 PM

Voting, learnings, and prizes

5:30 PM

Happy hour @ Hi Dive Bar

7:30 PM

Event Concludes

Why Join the Workshop?

What is this workshop all about?

Join senior leaders in Customer Success and Product Management teaming up to ideate and solve for the the greatest frictions in their joint touchpoints in the world of B2B SaaS.

Why you should attend?

This is a closed-circuit, intimate environment to spend a day networking and building relationships with the most senior CS and Product leaders in the Bay area.

What you'll learn.

So. Many. Things.
Take home best practices around running design-thinking processes at your org. Come up with ideas around how CS and Product can work together more effectively. Help contribute to the creation of an industry whitepaper of best practices.

What's the 'pitch' all about?

Past attendees LOVE the VC-style pitch that we introduce to round out the day of teamwork. You'll be pitching your solutions and competing for fun prizes! It's a way to bring your team closer together.

Can't make san francisco? Join a future event.

Join The CCO Club

Ahmed Quadri

Chief Customer Officer

"The most fun and creative thinking I have had with CS peers in a very long time."

Jon Johnson

Principal CSM

"INCREDIBLE working session with UpdateAI. There are so many buzz words I could use but I’ll just use the word “incredible” again."

Martin Sagendorf

Director, Customer Success

"Attending definitely had a big impact on my career in CS."

THE CCO Club Presents Customer Success & PRoduct MGMTExecutive Workshop

THE CCO Club Presents Customer Success & PRoduct MGMTExecutive Workshop

Join us in Downtown San Francisco! (June 6, 2024)

UpdateAI is pairing up with Vitally to bring this leadership event to SF

Join us in Downtown San Francisco! (June 6, 2024)

UpdateAI is pairing up with Vitally to bring this leadership event to SF

Join us in Downtown San Francisco! (June 6, 2024)

UpdateAI is pairing up with Vitally to bring this leadership event to SF

(For Directors, VPs, and CXOs of Customer Success and Product Management)

(For Directors, VPs, and CXOs of Customer Success and Product Management)

(For Directors, VPs, and CXOs of Customer Success and Product Management)

Agenda for the day

Agenda for the day

Arrival, welcome, team intros

Arrival, welcome, team intros

Arrival, welcome, team intros

Launch of your team's (CS + Product) joint mission

Launch of your team's (CS + Product) joint mission

Launch of your team's (CS + Product) joint mission

Small group co-creation

Small group co-creation

Small group co-creation

Technology showcase w/ Vitally.io

Technology showcase w/ Vitally.io

Technology showcase w/ Vitally.io

Carousel brainstorming

Carousel brainstorming

Carousel brainstorming

Technology showcase w/ UpdateAI & Appcues

Technology showcase w/ UpdateAI & Appcues

Technology showcase w/ UpdateAI & Appcues

Project plan refinement (small groups)

Project plan refinement (small groups)

Project plan refinement (small groups)

Plan pitches

Plan pitches

Plan pitches

Voting, learnings, and prizes

Voting, learnings, and prizes

Voting, learnings, and prizes

Happy hour @ Hi Dive Bar

Event Concludes

Event Concludes

Event Concludes

Why Join the Workshop?

Why Join the Workshop?

Why Join the Workshop?

What is this workshop all about?

What is this workshop all about?

Join senior leaders in Customer Success and Product Management teaming up to ideate and solve for the the greatest frictions in their joint touchpoints in the world of B2B SaaS.

Join senior leaders in Customer Success and Product Management teaming up to ideate and solve for the the greatest frictions in their joint touchpoints in the world of B2B SaaS.

Why you should attend?

Why you should attend?

This is a closed-circuit, intimate environment to spend a day networking and building relationships with the most senior CS and Product leaders in the Bay area.

What you'll learn.

What you'll learn.

So. Many. Things. Take home best practices around running design-thinking processes at your org. Come up with ideas around how CS and Product can work together more effectively. Help contribute to the creation of an industry whitepaper of best practices.

So. Many. Things. Take home best practices around running design-thinking processes at your org. Come up with ideas around how CS and Product can work together more effectively. Help contribute to the creation of an industry whitepaper of best practices.

What's the 'pitch' all about?

What's the 'pitch' all about?

Past attendees LOVE the VC-style pitch that we introduce to round out the day of teamwork. You'll be pitching your solutions and competing for fun prizes! It's a way to bring your team closer together.

Past attendees LOVE the VC-style pitch that we introduce to round out the day of teamwork. You'll be pitching your solutions and competing for fun prizes! It's a way to bring your team closer together.

Can't make san francisco? Join a future event.

Can't make san francisco? Join a future event.

Ahmed Quadri

Jon Johnson

Martin Sagendorf

UpdateAI is pairing up with vitally to bring the CCO workshop to San francisco, ca.

UpdateAI is pairing up with vitally to bring the CCO workshop to San francisco, ca.

UpdateAI is pairing up with vitally to bring the CCO workshop to San francisco, ca.

where?

where?

UNIVERSITY OF SAN FRANCISCO, DOWNTOWN CAMPUS

Identifying Frictions

Your team will delve into the intricacies of the Customer Success and Product value chain and identify common frictions.

Your team will delve into the intricacies of the Customer Success and Product value chain and identify common frictions.

Pitch to Your Peers.

You'll quickly craft pitches for your ideas and compete for exciting prizes.

You'll quickly craft pitches for your ideas and compete for exciting prizes.

Ideate Solutions Together.

THE CCO Club Presents
Customer Success & PRoduct MGMT
Executive Workshop

THE CCO Club Presents
Customer Success & PRoduct MGMT
Executive Workshop

So. Many. Things.
Take home best practices around running design-thinking processes at your org. Come up with ideas around how CS and Product can work together more effectively. Help contribute to the creation of an industry whitepaper of best practices.

So. Many. Things.
Take home best practices around running design-thinking processes at your org. Come up with ideas around how CS and Product can work together more effectively. Help contribute to the creation of an industry whitepaper of best practices.