17: How To Thrive as a “Tech Mom” With Growth Molecules’ Emilia D’Anzica and Sabina Pons

Resources Explore More #CustomerSuccess #UnchurnedPodcast #Leadership #MeetTheTeam #RemoteWork #Startup #WorkLifeBalance Listen on Spotify Listen on Apple Podcasts Watch on Youtube Balancing a high-stress job in tech with the high-stress responsibility of being a mother isn’t easy, but it can be done. Emilia D’Anzica and Sabina Pons have proven that – and they now want to […]

The 3 Essential Attributes of Customer Success Superstars With Zendesk’s Teresa Anania

Resources Explore More #CustomerSuccess #UnchurnedPodcast #Leadership #MeetTheTeam #RemoteWork #Startup #WorkLifeBalance Listen on Spotify Listen on Apple Podcasts Watch on Youtube Teresa Anania has a lot on her plate. But you wouldn’t expect that to be the case, based solely on her calm demeanor and amiable conversation skills. Those characteristics certainly helped her get to where […]

How to Survive (and Thrive in) the Economic Storm With Geoffrey Moore 

No one believed Geoffrey Moore would become much of anything in the business world – including those closest to him.

“The fact that I went into business and became successful in business was like the biggest shock in the world to everyone in my family – me most [of all], because that was just not going to be the program,” Geoffrey said.

16: The magical ingredients to an excellent customer experience – ft. Eduarda Camacho, CCO, BMC Software

Resources Explore More #CustomerSuccess #UnchurnedPodcast #Leadership #MeetTheTeam #RemoteWork #Startup #WorkLifeBalance Listen on Spotify Listen on Apple Podcasts Watch on Youtube Customer experience is all about understanding your customer’s needs, wants, and concerns and then fulfilling those desires. Empathy can help with these decision-making processes if it leads you to understand what makes customers tick. In […]

How Trusting Your Instincts Can Spur Success With BMC’s Eduarda Camacho

Eduarda Camacho has one of the most prestigious jobs in customer success – and she didn’t follow a familiar path to get there. Eduarda is the chief customer officer at BMC Software, the multinational IT services and consulting giant with more than 6,000 employees and $2 billion in annual sales. She’s been at BMC for […]